Returns & Refunds
We Promise To Treat Every Return Fairly And With Care
At Be Cross †, we want your experience to feel meaningful, generous, and completely risk-free. We want you to feel the strength and hope our pieces represent. If you are not completely satisfied with your purchase, we are here to help.
Returns
You have 14 days from the date you receive your jewellery to request a return.
To be eligible for a return, your item must be unused and in the same condition that you received it, and returned in its original packaging where possible.
The Gift Cross
Each purchase includes a second cross intended to be gifted anonymously. If you decide to return your order, we kindly ask that both crosses are returned together in their original packaging.
Refunds
Once we receive your returned item, we will inspect it and notify you that it has arrived. If your return is approved, we will initiate a refund to your original method of payment within 5–7 business days.
Return Shipping
Customers are responsible for the cost of return shipping unless the item arrives damaged or incorrect.
Contact Us
To request a return or if you have any questions, please contact us at:
contact@be-cross-us.com